SCE: Operating a Heat Pump – Best Practices to Minimize Call Backs

Description:
Heat pumps are inherently different from gas furnaces or gas water heaters. Contractors and other industry professionals must take the time to educate clients, homeowners, and other users on these differences to ensure optimal customer satisfaction. This class will outline best practices for the system operation of ducted and ductless mini-splits, unitary heat pumps and heat pump water heaters.

 Learning Outcomes:

As a result of attending this class, participants will be able to:

• Explain the differences in operation between a heat pump and a gas furnace
• Describe the operation of multi-split systems accurately and in an accessible manner to a typical homeowner
• Provide their clients with that essential information on the use and care of heat pump systems that will optimize customer satisfaction

 Target Audience:

• Contractors
• Electricians
• Plumbers
• General

 Prerequisite(s):

• N/A

 Learning Units:

• N/A

 Instructor Information:

 Larry Waters

Larry Waters is the founder of Electrify My Home, a first-of-its-kind electrification company specializing in residential electrification and workforce training. Larry has over 40 years of HVAC trade experience in service, installation, sales, and management with a specialization in home performance. In early 2014 Larry’s focus shifted to replacing gas furnaces with high-efficiency heat pumps. Larry is NATE and BPI-certified and serves on multiple boards and committees aiming at propelling the movement to #ElectrifyEfficiently.

 Learning Level:

Intermediate Class: Content is appropriate for individuals who possess a fundamental understanding of the topic and have familiarity with basic terminology and methodology of the subject matter. Attendees should have the capacity to participate in instructor-led exercises requiring synthesis and application of concepts.

 Special Instructions:

This is a live webinar presented via Microsoft Teams and internet access is required.