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July 30, 2026
Join our expert-led class to learn everything there is to know about heat pump water heater sales, proper installation techniques, sizing, maintenance, electric panel assessments and best practices to support optimal system performance and customer satisfaction. This webinar will be recorded.
Register by clicking the link below:
Who should attend?
- Anyone interested in designing, selling, installing, maintaining, or better understanding residential heat pump water heaters
- B, C20, C36 contractors, architects, building officials, program implementers
What will be covered?
- Background: Why HPWHs matter for electrification, health, safety, and air quality;
- Technology: How HPWH technology works and how to explain key customer benefits;
- Customer Assessment: How to assess hot water needs, lifestyle, and installation expectations;
- Equipment Selection: How to select the right HPWH size, type, voltage, and location;
- Customer Conversations: How to discuss costs, incentives, bill impacts, rate plans, and maintenance;
- Site Assessment: How to evaluate space, condensate, sound, and service access;
- Customer Education: How to explain HPWH settings, operation, filter cleaning, and ongoing care.
- Installation Best Practices: How to install HPWHs for proper placement, drainage, startup, and service access;
- Maintenance: How to maintain HPWH performance through filter cleaning, inspections, flushing, and customer follow-up;
- Electrical Assessment: How to assess panel capacity, breaker space, wiring pathways, and safety concerns;
- Panel Optimization: How to avoid unnecessary panel upsizing using 120V units, load management, circuit sharing, and other strategies